A safe place to buy miles
MileMarketplace, operated by East West Global Technology LLC, is an online marketplace where travelers buy airline miles, hotel points and award tickets from listed sellers at the price shown. Depending on the listing, the seller transfers the miles to your own loyalty account or books the award ticket for you, and you get a full refund if we can't deliver your booking as described.
Secure
PCI-DSS Level 1 payments
0
card details we ever store
Seller
delivers each order
24/7
support & refunds
How we keep you safe
Several layers of safety sit around every transaction on the marketplace.
Secure checkout
Every order checks out securely. You pay only after your exact total is confirmed, then the seller delivers your order — the miles go to your own loyalty account, or the seller books your award ticket, depending on the listing. You get a full refund if we can't deliver your booking as described.
Bank-grade payments
Payments run through PCI-DSS Level 1 certified processors trusted by millions of businesses. Card data goes straight to the payment processor over an encrypted (TLS) connection — MileMarketplace never sees or stores your full card number.
Seller-delivered orders
Each listing is delivered by its seller. Depending on the listing, the seller transfers the miles to your own loyalty account or books the award ticket for you — and the delivery method is stated before you pay.
On-platform messaging
You and the seller coordinate inside the order, so there's a timestamped record of everything agreed — routes, dates, booking references. Message us any time from the order page; keeping it on-platform is also what lets us resolve any issue fairly.
Refund protection
If a booking is wrong, late, or can't be made, flag it from the order page and we step in — a corrected booking or a full refund if we can't deliver your booking as described.
Fraud monitoring
Every order is risk-scored, and delivery status is reviewed before the order completes. Suspicious activity, chargebacks, and policy breaches can pause an order or suspend an account while we investigate.
How an order works
From checkout to payout, here's the simple sequence every order follows.
Request
Submit a booking request — $0 due at this stage. Tell us your preferred dates and airline.
We confirm
Our team confirms the exact total (miles + 5% service fee + airline taxes & fees at cost) — usually within a few hours, always within 24.
You pay once
Pay the full total securely via PayPal/cards, USDT/USDC, or Wise/Zelle at checkout. Backed by our full-refund guarantee — if we can't deliver as described, you're refunded in full.
Seller delivers
The seller transfers the miles to your own loyalty account or books the award ticket for you, then posts the transfer or the airline confirmation and booking reference to your order.
You verify
Check the booking directly with the airline or program and confirm it matches your order — the on-order log keeps a clear paper trail.
After the flight
Once travel is complete with no issue raised, the order completes automatically — there's nothing extra for you to do.
For buyers
- ✓You pay only after we confirm your exact total — $0 due when you request. Payment is secure and paid at checkout, backed by our full-refund guarantee if we can't deliver as described.
- ✓If the booking is never made, doesn't match your order, or can't be verified with the airline, raise an issue and we review it.
- ✓If we can't deliver your booking as described, you get a full refund — we only keep our fee on orders we complete.
- ✓You always book against real, searchable award space — we point you to PointsYeah, seats.aero and Roame.travel before you request.
- ✓Clear, itemised pricing: the miles price, our 5% service fee, and airline taxes shown separately, with no hidden markup.
If something goes wrong
It's rare, but if a booking can't be delivered as promised, here's exactly what happens.
Flag the issue
Open an issue from the order page and tell us what went wrong.
We investigate
Our team reviews the order — booking references, airline confirmations, messages, and any screenshots you provide.
We make it right
We correct the booking or issue a full or partial refund, depending on what happened. We aim to resolve quickly.
Your data & account
Encrypted everywhere
All traffic to the site is served over HTTPS/TLS. Passwords are stored only as salted hashes — never in plain text, and never visible to us.
Secure infrastructure
Authentication and data are managed on Supabase with row-level security, and the app runs on Vercel's hardened, globally distributed platform.
Privacy by default
We don't sell your personal data. We disclose exactly what we collect and the analytics partners we use, with opt-out controls, in our Privacy Policy.
Honesty first: know the risks
We'd rather you trust us because we're straight with you. Most airline and hotel loyalty programs restrict or prohibit the sale and transfer of miles, and they can cancel a booking or penalise an account if they detect a sale. Issuing a ticket for someone is generally lower-risk than transferring miles, but no transaction is risk-free.
MileMarketplace connects you with sellers who deliver miles or book tickets for you, with messaging and support along the way — but it can't change an airline's terms or guarantee a program will honour a booking. Buy responsibly, understand the program rules, and use the service at your own risk. See our Terms of Service for the full picture.
Trust questions, answered
Who delivers my miles or award ticket?
The seller of the listing you chose. Depending on the listing, the seller transfers the miles to your own loyalty account or books the award ticket for you, and the delivery is recorded on your order. If we can't deliver your booking as described, you get a full refund.
What if you can't deliver my booking?
You get a full refund. If we can't deliver your booking as described, or it can't be verified with the airline or program, raise an issue from the order page.
Do you store my credit card?
No. Card details are sent directly to our PCI-DSS Level 1 payment processor over an encrypted connection. MileMarketplace never sees or stores your full card number.
How do I know my booking is real?
The delivery details, such as the airline confirmation and booking reference or the miles transfer, are posted to your order, and you verify them directly with the airline or program before the order completes. Nothing finalises until you've checked it.
Is buying miles even allowed?
It depends on the program, and many restrict it — we're upfront about that above and in our Terms. You should understand the program rules before you buy.
Questions about safety?
Our team is here to help before, during, and after any order. Reach out any time and we'll walk you through how an order works on the marketplace.