A safe place to buy miles
MileMarketplacegives you a secure, on-platform way to buy airline miles — secure checkout, your award ticket booked by our own team, and a full refund if we can't deliver.
Secure
PCI-DSS Level 1 payments
0
card details we ever store
We book
every award ticket
24/7
support & refunds
How we keep you safe
Several layers of safety sit around every transaction on the marketplace.
Secure checkout
Every order checks out securely. You pay only after we confirm your exact total, then our team books your award ticket — or delivers your miles — in your name. Backed by our full-refund guarantee — if we can't deliver as described, you're refunded in full. Orders are paid securely at checkout.
Bank-grade payments
Payments run through PCI-DSS Level 1 certified processors trusted by millions of businesses. Card data goes straight to the payment processor over an encrypted (TLS) connection — MileMarketplace never sees or stores your full card number.
We deliver your order
MileMarketplace fulfils every order end to end. After we confirm your exact total and you pay, our team sources the miles and books your award ticket in your name — you deal with us, not a stranger, from request to confirmation.
On-platform messaging
You and our team coordinate inside the order, so there's a timestamped record of everything agreed — routes, dates, booking references. Message us any time from the order page; keeping it on-platform is also what lets us resolve any issue fairly.
Refund protection
If a booking is wrong, late, or can't be made, flag it from the order page and our team makes it right — a corrected booking or a full refund. We only keep our fee on orders we complete.
Fraud monitoring
Every order is risk-scored, and delivery status is reviewed before the order completes. Suspicious activity, chargebacks, and policy breaches can pause an order or suspend an account while we investigate.
How an order works
From checkout to payout, here's the simple sequence every order follows.
Request
Submit a booking request — $0 due at this stage. Tell us your preferred dates and airline.
We confirm
Our team confirms the exact total (miles + 5% service fee + airline taxes & fees at cost) — usually within a few hours, always within 24.
You pay once
Pay the full total securely via PayPal/cards, USDT/USDC, or Wise/Zelle at checkout. Backed by our full-refund guarantee — if we can't deliver as described, you're refunded in full.
We book it
Our team books the award ticket in your name and posts the airline confirmation and booking reference to your order.
You verify
Check the booking directly with the airline or program and confirm it matches your order — the on-order log keeps a clear paper trail.
After the flight
Once travel is complete with no issue raised, the order completes automatically — there's nothing extra for you to do.
For buyers
- ✓You pay only after we confirm your exact total — $0 due when you request. Payment is secure and paid at checkout, backed by our full-refund guarantee if we can't deliver as described.
- ✓If the booking is never made, doesn't match your order, or can't be verified with the airline, raise an issue and our team reviews it.
- ✓If we can't deliver your booking as described, you get a full refund — we only keep our fee on orders we complete.
- ✓You always book against real, searchable award space — we point you to PointsYeah, seats.aero and Roame.travel before you request.
- ✓Clear, itemised pricing: the miles price, our 5% service fee, and airline taxes shown separately, with no hidden markup.
If something goes wrong
It's rare, but if a booking can't be delivered as promised, here's exactly what happens.
Flag the issue
Open an issue from the order page and tell us what went wrong.
We investigate
Our team reviews the order — booking references, airline confirmations, messages, and any screenshots you provide.
We make it right
We correct the booking or issue a full or partial refund, depending on what happened. We aim to resolve quickly.
Your data & account
Encrypted everywhere
All traffic to the site is served over HTTPS/TLS. Passwords are stored only as salted hashes — never in plain text, and never visible to us.
Secure infrastructure
Authentication and data are managed on Supabase with row-level security, and the app runs on Vercel's hardened, globally distributed platform.
Privacy by default
We don't sell your personal data. We disclose exactly what we collect and the analytics partners we use, with opt-out controls, in our Privacy Policy.
Honesty first: know the risks
We'd rather you trust us because we're straight with you. Most airline and hotel loyalty programs restrict or prohibit the sale and transfer of miles, and they can cancel a booking or penalise an account if they detect a sale. Issuing a ticket for someone is generally lower-risk than transferring miles, but no transaction is risk-free.
MileMarketplace sources miles and books tickets for you, with messaging and support along the way — but it can't change an airline's terms or guarantee a program will honour a booking. Buy responsibly, understand the program rules, and use the service at your own risk. See our Terms of Service for the full picture.
Trust questions, answered
Who actually books my ticket?
Our team. MileMarketplace fulfils every order end to end — once you pay, we source the miles and book your award ticket in your name. You deal with us, not a third party.
What if you can't deliver my booking?
You get a full refund. If we can't make the booking as described, or it can't be verified with the airline, raise an issue from the order page — we only keep our fee on orders we complete.
Do you store my credit card?
No. Card details are sent directly to our PCI-DSS Level 1 payment processor over an encrypted connection. MileMarketplace never sees or stores your full card number.
How do I know my booking is real?
We post the airline confirmation and booking reference to your order, and you verify it directly with the airline or program before the order completes. Nothing finalises until you've checked it.
Is buying miles even allowed?
It depends on the program, and many restrict it — we're upfront about that above and in our Terms. We handle the booking as safely as possible, but you should understand the program rules before you buy.
Questions about safety?
Our team is here to help before, during, and after any order. Reach out any time and we'll walk you through how an order works on the marketplace.